Managed Services
Your infrastructure. Our expertise. Your data stays in Canada.
Managed backup, disaster recovery, storage, OS administration, and network security. Every service delivered from Canadian data centres, operated by Canadians, under Canadian law. Offload the operational layer without offloading control.
All managed services
One Canadian partner for your entire operational layer.
Qu's managed services cover the layers your IT team most often needs to hand off - backup, recovery, storage, OS management, and network security. Every service is delivered from Qu's own Canadian facilities and managed by Qu's own Canadian engineers.
Best for mission-critical workloads
Backup & disaster recovery
Zerto-powered continuous data protection with seconds RPO, minutes RTO, and a Cyber Resilience Vault for ransomware recovery. Built for workloads that can’t afford meaningful downtime.
Best for backup and archive storage
Object store
S3-compatible Canadian storage that scales from gigabytes to petabytes and plugs into Veeam and your existing pipelines, with encryption at rest and no egress fees.
Best for offloading patching and monitoring
Managed OS
Monitoring, patching, and incident remediation for Windows and RHEL servers, virtual or physical, handled by Qu-certified administrators across three service tiers.
Best for perimeter security
Managed network & security
A fully managed Fortigate firewall, virtual or physical, with installation, configuration, 24/7 monitoring, and patching handled by Qu’s certified network administrators.
Best for infrastructure hosted outside Qu
Remote cloud backup
Encrypted off-site backup to Qu’s Canadian cloud for environments in your own offices or a third-party data centre, without moving your primary infrastructure.
Best for infrastructure hosted within Qu
Internal & geo-redundant backup
Local backup within your Qu facility plus replication to a second Canadian market, giving you site-loss protection without leaving Canadian jurisdiction.
Backup and disaster recovery
Backup, geo-redundancy, remote offsite, or full DR - here is how they differ.
Not every workload needs DRaaS. Not every organization can afford to learn that the hard way. Here is how Qu's backup and DR options stack up so you can match protection level to risk tolerance.
For Qu-hosted customers
Local backup within the same Qu facility as your primary infrastructure. Protects against hardware failure, accidental deletion, and data corruption. Fastest restore times - backup and primary are in the same location. Does not protect against site loss.
For customers hosted outside Qu
Off-site backup for organizations whose primary infrastructure is in their own offices or a third-party facility. Backup data is sent to Qu's Canadian cloud. No need to move your primary environment. Adds a sovereign Canadian off-site copy to your protection strategy.
For Qu-hosted customers - site loss protection
Extends internal backup with replication to a second Qu facility in a different Canadian market. If your primary site becomes unavailable, your data is recoverable from a geographically separate location - entirely within Canadian jurisdiction.
Mission-critical workloads - seconds RPO, minutes RTO
Continuous data protection via Zerto's hypervisor-level replication. Achieves RPOs of seconds and RTOs of minutes. Includes the Cyber Resilience Vault for ransomware recovery. Supports orchestrated failover across on-premises, Qu-hosted, and hybrid cloud environments. The right choice when downtime has a direct business or regulatory consequence.
Which do you need?
If your workload can tolerate hours of downtime and some data loss, internal or geo DC backup is sufficient. If you need to recover in minutes with minimal data loss and cannot risk ransomware corrupting your backups, DRaaS is the right answer. Our solutions architects will help you assess the right protection level for each workload.
DRaaS, powered by Zerto
Seconds RPO. Minutes RTO. Canadian data.
Zerto’s continuous data protection uses hypervisor-level replication to copy data in near-real-time, without the gaps that snapshot-based backups leave. When something goes wrong (hardware failure, ransomware, site outage), you can restore to any journal point in seconds and be operational in minutes.
- Continuous Data Protection via hypervisor-level replication
- RPOs of seconds, not hours or days as with snapshot backups
- RTOs of minutes with orchestrated failover
- Cyber Resilience Vault for ransomware isolation and clean restore
- Hybrid and multi-cloud support (Azure, AWS, on-premises)
- All replication targets within Qu’s Canadian facilities
Traditional snapshot backup
Copies data at scheduled intervals. If ransomware hits between snapshots, that data is gone. Recovery is manual, server by server. RTOs are measured in hours or days.
Zerto continuous data protection
Replicates every write to a journal. Rewind to any clean point before an attack. Failover is orchestrated and automated, and the Cyber Resilience Vault provides an air-gapped recovery environment for worst-case scenarios.
Managed OS
OS management handled. Your team focused on what matters.
Patching, monitoring, and incident response for Windows Server and Red Hat Enterprise Linux, virtual or physical. Qu manages the OS layer. You retain full control of your applications, data, and configurations above it.
Best for visibility without handoff
Monitoring Only
Continuous performance monitoring and alerting. Your team handles patching and remediation.
Most common starting point
Monitoring + Patching
Monitoring plus scheduled OS patch management. Qu handles the patching cycle, your team handles incidents.
Best for full handoff
Fully Managed
Complete OS layer management: monitoring, patching, incident response, and change requests.Complete OS layer management: monitoring, patching, incident response, and change requests.
Canadian sovereignty
Every managed service. Every byte. In Canada.
Managed services from foreign-owned providers introduce a legal risk that a contract cannot fix. If your managed service provider is incorporated outside Canada, your data is subject to foreign legal authority, regardless of where the servers sit.
- All managed services delivered from Qu’s own Canadian data centres
- 100% Canadian-owned, not subject to the US CLOUD Act
- All backup, DR, and storage data stays within Canadian jurisdiction
- Managed by 130+ Canadian employees, no offshore operations layer
- Supports PIPEDA, PHIPA, OSFI, and provincial privacy frameworks
- Canadian executive and leadership team
The managed services sovereignty gap.
Many organizations choose Canadian colocation, then hire a US-headquartered provider to manage what is inside it. That provider’s access falls under its home jurisdiction. Qu closes the gap: Canadian colocation, Canadian managed services, Canadian-owned.
Managed services layer onto your existing Qu infrastructure.
Every Qu managed service is designed to sit on top of your colocation or cloud environment without changing your commercial relationship or adding a new vendor.
Colocation
Enterprise-grade, carrier-neutral colocation across 9 Canadian data centres. The physical foundation that managed services layer onto. Cabinet, cage, and private suite options.
Virtual and Private Cloud
Single-tenant Private Cloud IaaS and multi-tenant VPC hosted within Qu's own Tier III facilities. Managed OS and Managed Network and Security layer directly onto cloud-hosted workloads.
Interconnection
Cloud on-ramps via Megaport, cross connects, carrier-neutral meet-me rooms, and structured cabling. Managed Network and Security integrates directly with your interconnection layer.
Managed services questions, answered.
The questions IT managers, compliance leads, and procurement teams ask before signing a managed services agreement.
Internal DC Backup stores backup copies within your host Qu facility - fast to restore but doesn't protect against site loss. Geo DC Redundant Backup replicates to a second Qu facility in a different Canadian market, protecting against site-level failures. DRaaS is a different category entirely - it uses continuous replication to achieve seconds RPO and minutes RTO, with orchestrated failover. Use backup for data protection; use DRaaS for business continuity.
No. Remote Cloud Backup is specifically designed for organizations whose primary infrastructure is elsewhere - in their own offices or a third-party data centre. You keep your existing environment and send backup data to Qu's Canadian cloud. It adds a sovereign Canadian off-site copy without requiring you to move anything to Qu.
Yes. Qu Managed OS covers virtual and physical servers - including customer-owned hardware colocated in Qu facilities. Services include monitoring, patching, and incident remediation for Windows Server and RHEL. You retain control of applications and data above the OS layer.
Yes. Qu Object Store is S3-compatible and integrates natively with Veeam as an off-site backup repository. Organizations commonly use it as a tiered storage target - keeping recent backups in faster storage and sending longer-term retention copies to Object Store for cost-efficient Canadian archival.
Zerto's journal-based continuous data protection allows you to rewind to any point in the journal - down to seconds before an attack. Orchestrated failover means recovery is measured in minutes, not the hours or days typical with snapshot-based backup restoration. The Cyber Resilience Vault provides a separate, air-gapped recovery environment for worst-case scenarios where primary systems and backups are both compromised.
Yes. Qu deploys and manages Fortigate as either a physical appliance in your colocation cabinet or as a virtual firewall within your cloud environment. Both are fully managed - Qu handles installation, configuration, monitoring, patching, and day-to-day operations regardless of deployment form factor.
Yes. Every Qu managed service is delivered from Qu's own Canadian data centres. Qu is Canadian-owned, which means your data is subject exclusively to Canadian law. It is not exposed to the US CLOUD Act or any foreign legal authority - a structural fact of ownership, not a contractual assurance.
Yes. All Qu managed services are designed to layer onto existing colocation and cloud agreements without renegotiation. Most Qu customers start with colocation and add managed services as their requirements evolve. Our solutions architects will scope the right services for your current environment in a single conversation.
Ready to hand off operational layer?
Our solutions architects assess your infrastructure requirements, identify the right deployment market, and build a colocation proposal at no cost. Conversations with Qu typically move to proposal within a week.
Partners worth plugging.