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Solutions · Managed Services

Your Infrastructure.
Our Expertise. Your Data Stays in Canada.

Managed backup, disaster recovery, storage, OS administration, and network security. Every service delivered from Canadian data centres, operated by Canadians, under Canadian law. Offload the operational layer without offloading control.

Talk to a Solutions Architect Explore all services
Backup & Disaster Recovery Object Store Managed OS Managed Network & Security Remote Cloud Backup Internal / Geo DC Backup
Seconds
DRaaS recovery point objective
Minutes
DRaaS recovery time objective
9
Canadian data centres
750+
Enterprise customers
100%
Canadian-owned and operated

All Managed Services

One Canadian partner for your entire operational layer.

Qu's managed services cover the layers your IT team most often needs to hand off - backup, recovery, storage, OS management, and network security. Every service is delivered from Qu's own Canadian facilities and managed by Qu's own Canadian engineers.

Standalone sub-page

Backup & Disaster Recovery

DRaaS powered by Zerto

Continuous data protection with seconds RPO and minutes RTO. Hypervisor-level replication, ransomware vault, and orchestrated failover. The standard for mission-critical workloads that cannot afford meaningful downtime.

  • Seconds RPO via continuous journal replication
  • Minutes RTO with orchestrated failover
  • Cyber Resilience Vault for ransomware recovery
  • Hybrid and multi-cloud support (Azure, AWS)
Full DRaaS page

Object Store

S3-compatible Canadian storage

Scalable object storage for backups, archives, media, and unstructured application data. S3-compatible API integrates with Veeam and existing pipelines without re-architecture. No egress fees. Canadian data residency guaranteed.

  • S3-compatible - works with Veeam and existing tools
  • Scalable from GB to PB without infrastructure investment
  • Built-in redundancy and encryption at rest
  • No egress fees for data retrieval
See Object Store details below

Managed OS

Windows and RHEL — virtual and physical

OS-layer management for Windows and Red Hat Enterprise Linux on virtual or physical servers. Monitoring, patching, incident remediation, and change request handling by Qu-certified administrators. Three service tiers available.

  • Windows Server and RHEL - virtual and physical
  • OS monitoring, patching, and incident remediation
  • Performance metrics and reporting on request
  • Tiered packages from monitoring-only to fully managed
See Managed OS details below

Managed Network & Security

Fortigate firewall — fully managed

Fully managed Fortigate firewall (virtual or physical) covering installation, configuration, monitoring, patching, and day-to-day security operations. Enterprise-grade NGFW without the in-house network engineering overhead.

  • Fortigate NGFW - virtual or physical deployment
  • Installation, configuration, and lifecycle management
  • 24/7 monitoring and security patching
  • Managed by Qu-certified network administrators
See Network and Security details below

Remote Cloud Backup

For infrastructure hosted outside Qu

Backup-as-a-service for organizations whose primary infrastructure lives in their own offices or a third-party data centre. They keep their existing environment and send backup data to Qu's Canadian cloud for off-site, sovereign protection.

  • No need to move primary infrastructure to Qu
  • Secure, encrypted off-site backup to Canadian facilities
  • Virtual snapshot and file system backup options
  • Daily and monthly usage reporting
Compare with DRaaS and Internal Backup

Internal / Geo DC Redundant Backup

For infrastructure hosted within Qu

Two-tier backup for Qu-hosted customers: local backup within the same facility, and geo-diverse backup replicated to a second Qu data centre in a different Canadian market. Site-loss protection without leaving Canadian jurisdiction.

  • Local backup within your host Qu facility
  • Geo-diverse replication to a second Qu market
  • Flexible retention tiers and storage packages
  • Backed by a successful backup SLA
Compare all backup options

Backup and Disaster Recovery

Backup, geo-redundancy, remote offsite, or full DR - here is how they differ

Not every workload needs DRaaS. Not every organization can afford to learn that the hard way. Here is how Qu's backup and DR options stack up so you can match protection level to risk tolerance.

Internal DC Backup

For Qu-hosted customers

Local backup within the same Qu facility as your primary infrastructure. Protects against hardware failure, accidental deletion, and data corruption. Fastest restore times - backup and primary are in the same location. Does not protect against site loss.

Geo DC Redundant Backup

For Qu-hosted customers - site loss protection

Extends internal backup with replication to a second Qu facility in a different Canadian market. If your primary site becomes unavailable, your data is recoverable from a geographically separate location - entirely within Canadian jurisdiction.

Remote Cloud Backup

For customers hosted outside Qu

Off-site backup for organizations whose primary infrastructure is in their own offices or a third-party facility. Backup data is sent to Qu's Canadian cloud. No need to move your primary environment. Adds a sovereign Canadian off-site copy to your protection strategy.

DRaaS - Backup and Disaster Recovery

Mission-critical workloads - seconds RPO, minutes RTO

Continuous data protection via Zerto's hypervisor-level replication. Achieves RPOs of seconds and RTOs of minutes. Includes the Cyber Resilience Vault for ransomware recovery. Supports orchestrated failover across on-premises, Qu-hosted, and hybrid cloud environments. The right choice when downtime has a direct business or regulatory consequence.

Which do you need? If your workload can tolerate hours of downtime and some data loss, Internal or Geo DC Backup is sufficient. If you need to recover in minutes with minimal data loss and cannot risk ransomware corrupting your backups, DRaaS is the right answer. Our solutions architects will help you assess the right protection level for each workload. Book a DR assessment.

DRaaS - Powered by Zerto

Seconds RPO. Minutes RTO. Canadian data.

Zerto's continuous data protection uses hypervisor-level replication to copy data in near-real-time, without the gaps that snapshot-based backups leave. When something goes wrong - hardware failure, ransomware, site outage - you can restore to any journal point in seconds, and be operational in minutes.

What DRaaS includes

Continuous Data Protection (CDP) via hypervisor-level replication
RPOs of seconds - not hours or days as with snapshot backups
RTOs of minutes - orchestrated failover, not manual restoration
Cyber Resilience Vault for ransomware isolation and clean restore
Hybrid and multi-cloud support (Azure, AWS, on-premises)
Canadian data sovereignty - all replication targets within Qu facilities

Why DRaaS beats traditional backup for mission-critical workloads

Traditional snapshot backup

Takes a copy of your data at scheduled intervals - hourly, daily, or weekly. If a ransomware attack hits between snapshots, that data is gone. Recovery involves mounting backups manually and restoring server by server. RTOs are typically measured in hours or days.

Zerto continuous data protection

Replicates every write to a journal continuously. In a ransomware event, you rewind to any clean point before the attack - any second in the journal. Failover is orchestrated and automated. RTOs are measured in minutes, not hours. The Cyber Resilience Vault provides an air-gapped recovery environment for worst-case scenarios.

Object Store

Canadian object storage. S3-compatible. No egress fees.

Scalable object storage for unstructured data - backups, archives, media files, and application data. Built on an S3-compatible API so it drops into existing workflows without re-architecture. All storage is hosted in Qu's Canadian facilities, accessible without egress charges, and subject only to Canadian law.

Ideal for

Long-term backup retention for Veeam and other backup platforms
Archive storage for regulatory compliance and audit trails
Media and content libraries requiring scalable, low-cost storage
Application data and unstructured datasets needing S3 access
Organizations replacing cloud object storage to keep data in Canada

Why Canadian object storage matters

The hyperscaler problem

AWS S3, Azure Blob Storage, and Google Cloud Storage are S3-compatible and scalable. They are also owned and operated by US corporations. Under the CLOUD Act, US authorities can compel access to data in those buckets regardless of where the storage physically sits. For regulated Canadian organizations, that is not a theoretical risk - it is a legal exposure.

Qu Object Store

Same S3-compatible interface. Same scalability. Hosted in Canadian facilities. Operated by a 100% Canadian-owned company under Canadian jurisdiction. No CLOUD Act exposure. No egress fees. Peter has flagged Object Store as a strong standalone SEO target - the sovereignty angle is the differentiator hyperscalers cannot match.

Managed OS

OS management handled. Your team focused on what matters.

OS patching, monitoring, and incident response are time-consuming, high-risk, and largely undifferentiated work. Qu Managed OS offloads that layer for Windows and Red Hat Enterprise Linux - virtual or physical - so your administrators focus on applications and business outcomes.

What Managed OS covers

Windows Server (all supported versions) - virtual and physical
Red Hat Enterprise Linux (RHEL) - virtual and physical
Continuous performance monitoring with alerting
OS patch management and remediation
Incident detection and OS-level resolution
Service and change request handling
Monthly performance reports available on request
Qu manages the OS layer. You retain full control of your applications, data, and configurations above it.

Service tiers

Monitoring Only

Continuous performance monitoring and alerting. Your team handles patching and remediation. Ideal for organizations that need visibility without full handoff.

Monitoring + Patching

Monitoring plus scheduled OS patch management. Qu handles the patching cycle, your team handles incidents. The most common starting point.

Fully Managed

Complete OS layer management - monitoring, patching, incident response, and change requests. Full handoff to Qu's administrators.

Managed Network and Security

Enterprise-grade firewall. Zero in-house overhead.

Qu Managed Network and Security delivers a fully managed Fortigate firewall - virtual or physical - as a service. Installation, configuration, daily operations, monitoring, patching, and security management are all handled by Qu's certified network administrators. You get enterprise next-generation firewall security without adding a network security function to your IT team.

What is included

Fortigate NGFW - virtual or physical, sized to your environment
Installation and initial configuration by Qu network engineers
Ongoing configuration management and policy updates
24/7 monitoring and alerting
Security patching and firmware updates
Support desk backed by Qu-certified network administrators
Fortigate NGFW - Industry-leading next-generation firewall with deep packet inspection, intrusion prevention, application control, and SSL inspection.
Virtual or physical - Deployed as a virtual appliance within your cloud or colocation environment, or as a physical device in your cabinet. Qu manages either.
Complements colocation and cloud - Designed to layer directly onto your Qu colocation or private cloud environment. No separate vendor relationship required.
Certified administrators - Managed by Qu network engineers with Fortinet certifications. Not outsourced to a third-party NOC.

Canadian Sovereignty

Every managed service. Every byte. In Canada.

Managed services from foreign-owned providers introduce a legal risk that a contract cannot fix. If your managed service provider is incorporated outside Canada, your data is subject to foreign legal authority - regardless of where the servers sit.

What Canadian sovereignty means for managed services

All managed services delivered from Qu's own Canadian data centres
Qu is 100% Canadian-owned - not subject to the US CLOUD Act
All backup, DR, and storage data stays within Canadian jurisdiction
Managed by 130+ Canadian employees - no offshore operations layer
Supports PIPEDA, PHIPA, OSFI, and provincial privacy frameworks
Canadian executive and leadership team - Canadian decision-making

The managed services sovereignty gap

Many organizations choose Canadian colocation for sovereignty reasons, then use a US-headquartered managed service provider to manage the infrastructure inside those Canadian facilities. The managed service provider's access to your data and systems falls under their home jurisdiction's laws - potentially the US CLOUD Act.

Qu closes that gap. Canadian colocation, Canadian managed services, Canadian-owned. The sovereignty posture is consistent end-to-end.

Build the Full Picture

Managed services layer onto your existing Qu infrastructure

Every Qu managed service is designed to sit on top of your colocation or cloud environment without changing your commercial relationship or adding a new vendor.

Colocation

Enterprise-grade, carrier-neutral colocation across 9 Canadian data centres. The physical foundation that managed services layer onto. Cabinet, cage, and private suite options.

See Colocation

Virtual and Private Cloud

Single-tenant Private Cloud IaaS and multi-tenant VPC hosted within Qu's own Tier III facilities. Managed OS and Managed Network and Security layer directly onto cloud-hosted workloads.

See Cloud

Interconnection

Cloud on-ramps via Megaport, cross connects, carrier-neutral meet-me rooms, and structured cabling. Managed Network and Security integrates directly with your interconnection layer.

See Interconnection

FAQ

Managed services questions - answered

The questions IT managers, compliance leads, and procurement teams ask before signing a managed services agreement.

Internal DC Backup stores backup copies within your host Qu facility - fast to restore but doesn't protect against site loss. Geo DC Redundant Backup replicates to a second Qu facility in a different Canadian market, protecting against site-level failures. DRaaS is a different category entirely - it uses continuous replication to achieve seconds RPO and minutes RTO, with orchestrated failover. Use backup for data protection; use DRaaS for business continuity.
No. Remote Cloud Backup is specifically designed for organizations whose primary infrastructure is elsewhere - in their own offices or a third-party data centre. You keep your existing environment and send backup data to Qu's Canadian cloud. It adds a sovereign Canadian off-site copy without requiring you to move anything to Qu.
Yes. Qu Managed OS covers virtual and physical servers - including customer-owned hardware colocated in Qu facilities. Services include monitoring, patching, and incident remediation for Windows Server and RHEL. You retain control of applications and data above the OS layer.
Yes. Qu Object Store is S3-compatible and integrates natively with Veeam as an off-site backup repository. Organizations commonly use it as a tiered storage target - keeping recent backups in faster storage and sending longer-term retention copies to Object Store for cost-efficient Canadian archival.
Zerto's journal-based continuous data protection allows you to rewind to any point in the journal - down to seconds before an attack. Orchestrated failover means recovery is measured in minutes, not the hours or days typical with snapshot-based backup restoration. The Cyber Resilience Vault provides a separate, air-gapped recovery environment for worst-case scenarios where primary systems and backups are both compromised.
Yes. Qu deploys and manages Fortigate as either a physical appliance in your colocation cabinet or as a virtual firewall within your cloud environment. Both are fully managed - Qu handles installation, configuration, monitoring, patching, and day-to-day operations regardless of deployment form factor.
Yes. Every Qu managed service is delivered from Qu's own Canadian data centres. Qu is 100% Canadian-owned, which means your data is subject exclusively to Canadian law. It is not exposed to the US CLOUD Act or any foreign legal authority - a structural fact of ownership, not a contractual assurance.
Yes. All Qu managed services are designed to layer onto existing colocation and cloud agreements without renegotiation. Most Qu customers start with colocation and add managed services as their requirements evolve. Our solutions architects will scope the right services for your current environment in a single conversation.

Ready to hand off the operational layer?

Our solutions architects will assess your current environment and identify the right combination of managed services for your workloads - at no cost. Most conversations move to a proposal within a week.

Talk to a Solutions Architect See the DRaaS page